Returns & Exchanges
At Evamats, we want you to be completely satisfied with your fashion purchase. If your new items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Log into our returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and in its original condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing